PIALES has a 5-day warranty for manufacturing defects. The absorption of the costs is the responsibility of PIALES.
The customer must contact any of the SOCIAL NETWORKS and/or any form of contact with PIALES within 5 calendar days after receiving the product. Subsequently, PIALES will send you a digital guide and the customer will proceed to pack the damaged cap in the same box that they received it. They must take it to the parcel company indicated by us and send it to us.
PIALES will receive the cap, evaluate the damage and return a NEW piece of the purchased model to the customer, absorbing the entire resulting logistics expense.
The cap can also be returned if the product is not to your liking, as long as the cap is in perfect condition, however the customer must absorb the shipping costs and only the remaining amount of the total payment will be refunded.
